Solução 02
Workflow and process automation
AvailableOn premiseCloud
What has to run, runs in the right order and at the right time, across systems, platforms and clouds. This is the front BMC recognised as the LATAM reference in 2026.
What is at stake
Every organisation at scale has an invisible clock: routines that consolidate, integrate and feed the next morning decisions. When that clock runs late, the business runs late with it, and the discovery almost always comes too late to fix before business hours.
How Master works
Master designs the whole chain before automating anything: what depends on what, which window each step has, what can reprocess on its own and what needs a person. Automating without that map turns one silent failure into a thousand silent failures.
The difference is not in deploying, it is in operating in production, year after year. Master watches the executions, handles the failure while it is still the failure of a single step, and feeds back into the design what it learned. A flow that broke twice at the same point becomes an architecture change, not one more line in the procedure.
What it includes
- Workload orchestration and corporate batch
- Design of dependency chains and execution windows
- Control-M deployment, migration and operation
- Integration of on premises and cloud applications in a single flow
The Master way
Control-M is BMC, and BMC named Master partner of the year for orchestration and automation in Latin America in 2026. Who runs the chain every day is Master.
The technology belongs to the vendor. What Master puts on top of it is people who care, discipline with information, and respect for large operations.
- 01
People who care
Critical routines run in the small hours, and in the small hours there are people awake watching. Master treats night shifts as a matter of team health, with rotation, people trained for that environment and nobody alone at the front.
- 02
Information security
The orchestrator touches databases, files and integrations: it is one of the most sensitive pieces of the environment. Credentials in a vault, access segregated by function and file transfer with a complete trail are part of the deployment, not of a later phase.
- 03
Respect for large operations
Every chain has an owner, a declared window and a written reprocessing rule before it goes to production. That is what makes it possible to answer, at three in the morning, what can wait until tomorrow and what cannot.